Privacy Policy

Your privacy matters to us. This policy explains how IRAVIX collects, uses, shares, and protects your personal data. IRAVIX belongs to and is operated by Rapide Development Group.

Last updated: April 2, 2026

Summary

IRAVIX processes personal data to run account services, listings, bookings, visits, marketplace interactions, payments, communication, and security operations. We use data only for legitimate platform purposes, apply safeguards, and provide privacy rights consistent with applicable law.

1. Who We Are

IRAVIX is a digital platform that helps people find, list, and manage real estate, services, and marketplace opportunities.

The IRAVIX app and website are owned and operated by Rapide Development Group.

For the purpose of data protection laws, Rapide Development Group acts as the data controller for most personal data described in this policy.

2. Scope Of This Policy

This Privacy Policy applies to personal data processed through: (a) https://iravix.com and localized pages, (b) IRAVIX mobile applications, and (c) related customer support, communication, and account management channels.

It applies when you browse, register, list a property, request bookings or visits, use messaging, publish service posts, buy or sell in marketplace features, or contact us.

3. Data We Collect

Account and identity data: name, email address, phone number, profile photo, account credentials, user role, and verification flags.

Listing and transaction data: property details, service or marketplace listing data, booking and visit details, pricing, statuses, notes, and related timestamps.

Communication data: messages sent through the platform, support requests, and records required to resolve disputes and ensure safety.

Payment and wallet data: payment method metadata, transaction identifiers, amounts, statuses, and ledger history (we do not intentionally store full card numbers in plain text).

Verification and compliance data: KYC-related documentation and review decisions when needed for compliance, safety, fraud prevention, or policy enforcement.

Device and technical data: device type, operating system, app version, browser details, push token, IP address, and limited diagnostic logs.

Usage data: interactions with listings, searches, saved or recently viewed content, session metadata, and performance events used to improve reliability and relevance.

Location-related data: city/neighborhood fields and geolocation context you provide directly or through usage context (subject to your device and browser settings).

4. How We Collect Data

Directly from you when you create an account, submit forms, upload files, send messages, publish listings, or contact support.

Automatically through cookies, local storage, server logs, and app diagnostics when you use the platform.

From third parties when required for authentication, fraud detection, payment reconciliation, legal compliance, or operational support.

5. Why We Use Your Data (Purposes)

To provide core platform services (accounts, listings, booking/visit workflows, messaging, notifications, and transaction operations).

To authenticate users, prevent abuse, detect fraud, secure accounts, and enforce platform rules.

To personalize user experience, improve search and recommendations, and optimize product quality.

To communicate updates, service notifications, support responses, and important policy/security information.

To comply with legal obligations, respond to lawful requests, and defend legal claims when necessary.

To generate aggregated analytics and performance metrics that do not intentionally identify individual users.

6. Legal Bases For Processing

Contractual necessity: when processing is required to provide requested services under our Terms.

Legitimate interests: platform security, abuse prevention, service optimization, and operational integrity where your rights do not override those interests.

Consent: where required by law (for example, certain marketing or optional tracking controls).

Legal obligation: where processing is required to comply with legal, tax, accounting, regulatory, or law-enforcement obligations.

7. Cookies, Tracking, And Similar Technologies

We use cookies and similar technologies for authentication, session continuity, security, analytics, and core functionality.

Some storage mechanisms are necessary to keep you logged in and maintain expected product behavior.

You can manage browser cookie settings, but disabling essential cookies may reduce platform functionality.

8. Data Sharing And Disclosure

With other users: limited profile and listing-related data may be visible as part of core platform interactions.

With service providers: hosting, analytics, messaging, push delivery, payment, moderation, and support tooling providers operating under contractual safeguards.

With legal authorities: when required by law, lawful process, court order, or to protect rights, safety, and platform integrity.

During business transfers: data may be transferred as part of mergers, acquisitions, financing, restructuring, or asset transactions, subject to applicable law.

We do not sell personal data in exchange for money in the ordinary course of platform operations.

9. International Data Transfers

Your information may be processed in countries other than your own, depending on infrastructure and service provider operations.

Where required, we implement appropriate safeguards for cross-border transfers, such as contractual commitments and security controls.

10. Data Retention

We retain personal data only for as long as needed for the purposes described in this policy, including legal, accounting, security, and dispute-resolution needs.

Retention periods vary by data type: account records, transaction logs, communications, and compliance artifacts may be retained for different durations.

When data is no longer required, we delete, anonymize, or securely archive it according to our retention and security practices.

11. Your Privacy Rights

Depending on your location, you may have rights to access, correct, delete, restrict, or object to certain processing, and to request portability of eligible data.

You may also have rights to withdraw consent where processing is based on consent.

To submit a rights request, contact us using the details in the Contact section below. We may verify identity before fulfilling requests.

You also have the right to lodge a complaint with your local data protection authority where applicable.

12. Account Controls And User Choices

You can update profile information inside your account settings where available.

You can manage notification preferences and device permissions through app and device settings.

You may deactivate or request deletion of your account, subject to lawful retention obligations and unresolved operational requirements.

13. Children’s Privacy

IRAVIX is not intended for children under the age required by applicable local law to use our services independently.

If we learn that personal data has been collected from a child in violation of applicable law, we will take appropriate steps to delete or restrict that data.

14. Security Measures

We implement technical and organizational safeguards designed to protect personal data against unauthorized access, loss, misuse, alteration, and disclosure.

Security controls include access restriction, monitoring, encryption in transit where appropriate, and operational review practices.

No system is 100% secure. You are responsible for keeping your credentials confidential and using strong account security practices.

15. Third-Party Links And Services

The platform may contain links to third-party websites or services. Their privacy practices are governed by their own policies, not this one.

We encourage you to review third-party privacy terms before sharing personal information with external services.

16. Policy Updates

We may update this Privacy Policy from time to time to reflect legal, technical, or business changes.

When we make material changes, we will update the "Last updated" date and provide additional notice when required.

Continued use of IRAVIX after updates may constitute acceptance of the revised policy to the extent permitted by law.

17. Contact Us

If you have questions, requests, or concerns regarding this Privacy Policy or personal data processing, please contact:

Rapide Development Group (Owner and Operator of IRAVIX)

Email: hello@iravix.com

Website: https://iravix.com